LAHORE: A new process has been introduced allowing citizens to cancel incorrect or duplicate e-challans from the comfort of their homes. this system enables drivers to submit applications via mobile devices or computers without visiting the Punjab Safe Cities Authority (PSCA) offices or waiting in queues.
The PSCA has launched a user-friendly online portal designed to assist residents in rectifying issues related to false or multiple challans issued for the same violation. This service is particularly helpful when challans are generated due to technical glitches or system errors.To request a cancellation of an e-challan, follow these steps:
Visit the official PSCA e-challan portal. Input your national ID number and vehicle registration details.Select the “Review” option.
Provide a brief explanation, such as, “Received two challans for the same incident.”The PSCA emphasized that this digital approach will expedite the resolution of complaints, reduce physical visits to offices, and efficiently eliminate erroneous or duplicate challans.
In addition, the authority has introduced a “Public Safety” mobile app, available on Android and iOS, where users can review their e-challans and submit requests for review or cancellation directly from their smartphones.
Meanwhile, Karachi Traffic Police have implemented new policies to promote timely payment of traffic fines. According to reports, first-time offenders who admit guilt through a written apology may be exempted from paying the fine.
For subsequent violations, paying the fine within 14 days will grant a 50% discount. All fines must be settled within 21 days; otherwise, the full amount will be due. For example, a motorcyclist fined Rs 5,000 for jumping a signal can reduce the penalty to Rs 2,500 if paid within the discount window.
Authorities highlighted that payments made within the 14-day period will be eligible for concessions.
In a related incident, a Karachi traffic police officer was caught on camera attempting to evade an e-challan by riding a motorcycle without a visible registration number near the Expo Center. The footage shows the officer riding a police-issued bike with the digits on the license plate erased to avoid detection by automated cameras. The video also captures him turning left with his indicator on, in violation of traffic rules, while carrying his official pistol.
The viral clip has sparked widespread public outrage, with many criticizing the double standards of traffic personnel who impose fines but fail to adhere to traffic regulations themselves. Karachi traffic authorities have yet to issue an official statement regarding the incident.
