LAHORE: Punjab Chief Minister Maryam Nawaz Sharif on Saturday shared a video of a bus conductor apologising after he allegedly mistreated a female passenger and pushed her off a Lahore Green Electric Bus.
The incident triggered outrage on social media after footage of the conductor’s behaviour went viral, prompting demands for strict action.
Punjab Transport and Mass Transit Minister Bilal Akbar Khan took notice and ordered immediate action against the employee.
The minister described the incident as serious misconduct and confirmed that the conductor had been dismissed. He said the Transport Department condemned the employee’s behaviour and apologised for the incident, stressing that no one had the right to humiliate or mistreat another person.
BRT Management Terminates Conductor
Following an internal review, Lahore BRT management terminated the employment of the conductor, identified as Ali Rizwan, on disciplinary grounds.
The review found that Rizwan had failed to handle the situation in line with the company’s passenger-handling standards, professional conduct requirements and Corporate Code of Conduct.
CM Punjab Orders Arrest and Public Apology
Maryam Nawaz said dismissal alone was insufficient and directed the police to arrest the conductor and ensure that he apologised publicly.
In a statement on X, the chief minister expressed displeasure over the incident, saying employees had not been hired to push members of the public around.
In a subsequent post, she confirmed that the incident had occurred in Lahore and said she had instructed DIG Faisal Kamran to take immediate action.
Conductor Apologises in Video
In the video shared by the chief minister, Rizwan expressed remorse for his treatment of the female passenger and apologised to her and the nation.
He said he was ashamed of his behaviour, repented for his actions and promised never to treat anyone in that manner again.
