Islamabad: On the directions of Prime Minister Imran Khan, Establishment Division has been directed to evolve a mechanism regarding linking the performance report of government officials with the resolution of public complaints.
According to the PM office, a letter has been issued to the establishment division in this regard.
The letter states that addressing public complaints should be the top priority of a government official. Immediate redressal of complaint and public satisfaction on it is the best scale to gauge the performance of a government official.
