ISLAMABAD: Payment Service Provider (PSP) 1Link has clarified that the fee being charged on receipts after withdrawing cash from ATMs is a part of Go Green exercise to ‘reduce litter’ and to ‘lower the cost of printed receipts’, which users can opt out of by not operating the machine to produce the receipt.
Earlier on Wednesday, customers of various banks had reported being charged Rs2.5 for choosing to receive the receipt. They were later sent a text message, citing that the amount had been deducted.
“In response to various queries being initiated regarding ATM transaction receipts, please note that this is an optional service by banks customers are getting a choice to opt for a physical receipt charged at PKR 2.50 or to get free of cost information through SMS,” 1Link said in a statement.
